Frequently Asked Questions

Is it possible to order reports from Drewry and pay via bank transfer or cheque?

YES, email your full company address (including VAT number) to: orders@drewry.co.uk and we will issue you with a pro-forma invoice (to include all our bank details) enabling you to settle this invoice via bank transfer or cheque.

The prices listed on your website, what currency is this?

All prices listed on our website are in £ sterling GBP.

Subscription prices: are the rates listed per issue or does the price cover a period?

All subscription prices listed are for a duration of one year. So the price shown includes all 4 issues for the quarterly reports, all 12 issues for the monthly reports and all 6 issues for the bi-monthly reports.

Is it possible to start a subscription at a forthcoming issue or past issue instead of entering in to a year at the release currently shown?

YES, please email your exact requirements to: orders@drewry.co.uk

Is it possible to order a subscription archive?

YES, please email your requirements to: orders@drewry.co.uk

Is it possible to order reports from Drewry and pay in $US Dollars or € Euros?

YES, email your full company address (including VAT number) to: orders@drewry.co.uk and we will issue you with a pro-forma invoice (to include all our bank details) enabling you to settle this invoice via $ Dollar OR € Euros bank transfer or cheque.

After I place an order online, how quickly can I download the actual report?

Immediately, this is part of the online ordering process, so you will be directed to your My DREWRY account where you can download a PDF file of the document.

What is a PDF file what is this?

"PDF" stands for "portable document format" and is the abbreviation used by Adobe to refer to files that can be read using their freely available Acrobat Reader software - which can normally be downloaded free from www.adobe.com.

What is the difference between "Electronic (PDF)" and "Printed & PDF" options offered by Drewry?

Drewry reports are either available in "Electronic (PDF)" format ie. the file can be downloaded from our website. With the "Printed & PDF" option, as well as receiving the report electronically, you will receive a hard copy of the document which will be posted to you using the UK/Airmail mail service.

If I purchase an Electronic (PDF) will I be able to print the file?

YES.

How do I access the Electronic (PDF) part of my order?

You will be issued with a username (your email address) and password. You will then login to our website and in your 'My Drewry' account there is a section 'My Orders' and 'My Subscriptions'; from which you can download the file to your desktop.

Once I purchase a report, how many times can I download it?

We allow you to download it once.

Once I take out a subscription how may times can I access my account and download issues to which I have subscribed to?

You can access your account anytime and download issues in your account as many times as you like.

Once I take out a subscription how may people can have access to the account ?

Subscription rates are based on one user and are setup to allow one login. Extra logins to the account can be arranged and licensed at an additional cost; please email your requirements to: orders@drewry.co.uk and we will implement this for you.

When I subscribe to a Drewry report, how will I know when a new issue is available to download?

Every time a new issue is published and uploaded to our website, we alert all subscribers via email that it is available in your account to access.

I had problems downloading the report I ordered; now when I go back to the report in 'My Drewry' account, it says that I already downloaded it and it doesn't allow me to download it again?

Please contact enquiries@drewry.co.uk and explain this. We will reopen your order and assist you further to make sure you get a copy of this file.

I have forgotten my password?

Please follow this link: http://www.drewry.co.uk/forgot_password.php. Fill in your username/email address and it will be emailed to you.

I would like to change my password or username

Tho change your password please email enquiries@drewry.co.uk. To change your username please login to your 'My Drewry' account; you can then edit your email address accordingly which is your username.

How much does it cost to register with Drewry?

You can register a profile (email address/company details) via our website for FREE. This unlocks articles/presentations/news items that general visitors to the site cannot see. Once you have a profile, you can then use this to purchase one-off publications or take out subscriptions to specific market sector reports.

I see an old report published on your website, do you have an updated version?

Some of Drewry’s reports are 'special' one off editions; the latest version available is the one that is listed.

I purchased a Drewry report in the past and would like to purchase an update, but I can only find the one I already have listed on your website?

Unfortunately this is the latest edition available, however we may be able to provide you with some updated data.  Please send your specific requirements (ie the exact section/pages/chapter/table etc) to enquiries@drewry.co.uk and we will let you know what we have available and whether we can provide you with any updated information.

I have found an interesting report listed on your website, however it doesn't match my requirements exactly?

Drewry may be able to provide you with a bespoke report; please email your exact requirements to enquiries@drewry.co.uk. As we are able to undertake projects on a consultancy basis, a specialised consultant will be in touch to discus what is possible and the time/cost involved.

I have found a report on your website but am still not sure whether it includes the information I am looking for?

The full contents pages for each report is detailed on our website. Please check through the contents pages first if you are still unsure please call our office: +44 (0) 20 7538 0191 and ask to speak to a consultant to discuss the content in more detail.

Do you have any offices based in my country?

Drewry has many consultants in different parts of the world (including offices in Singapore/India). Our head office is in London; please contact us there.

I have purchased a report and have some questions?

Please email your question to: enquiries@drewry.co.uk and we will answer it. Alternatively, please call our office: +44 (0) 20 7538 0191 and ask to speak to a consultant.

I am having problems logging in; the website will not recognise my username and password?

The system is case sensitive; please ensure you are entering your username/password correctly.
If the problem persists, please send your login details (exactly as you are entering them: enquiries@drewry.co.uk) and we will test your account and rectify any issues.