Our Experience

Global container terminal operators benchmarking study

Client: A Chinese shipping and terminal development business

A Chinese shipping and terminal development business was seeking to transform itself into an independent global common user terminal operator and requested Drewry’s assistance to help identify operational and commercial best practices and performance metrics.

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Client Objectives

  • The client took the decision to develop into an independent global common user terminal operator. In order for the client to successfully transform itself, the industry leader was selected as a model for evaluation/comparison. This study would identify and analysis the gap between the two.

Benchmark and compare the following areas:

  • Parent company’s mission, value, vision (MVV), structure, development history, financial performance.
  • Terminal company’s MVV, organisational structure, development history, terminal portfolio - global terminal network
  • Terminal efficiency
  • Financial performance customer portfolio
  • Business strategy and key drivers
  • Investment process


Drewry Approach

  • Conduct gap analysis
  • Mission, vision, values
  • Business strength – vs status quo
  • Business target
  • Organisation structure
  • Position within parent company

Present recommendations:

  • Organisational structure and functionality
  • Business strategy (Investment, Commercial, Operational, Portfolio)


Results Achieved

  • Study the best of the industry – their operations and structure.
  • Identify gaps between the two parties
  • Provide recommendations to bridge the gap

This project allowed us to objectively analyse the gap with the world’s leading container terminal operators and identify concrete areas of improvement. It also helped guide our future planning and improvements to the management and operation of the company

Managing Director, (Shipping and terminal development company)

Key Contacts

Neil Davidson

Neil Davidson

Senior Analyst, Ports & Terminals

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