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Supply Chain Advisors

Service Expertise

Carrier Performance Metrics and Management

A new suite of advisory services, built on best-in-class ocean shipment data analytics, that helps shippers/BCOs improve their supply chain outcomes.

In today’s chaotic market, circumstances, needs and expectations have come together and reset the focus for shippers/BCOs in their dealings with carriers. Primacy has shifted from the conventional mandate of securing the most competitive freight costs to ensuring strict adherence to service levels, delivery and performance.


Service performance metrics and monitoring now mandatory

Drewry’s new carrier performance advisory services are built on best-in-class shipment milestone data and analytics to make your supply chain more competitive through:

  • More reliable logistics planning
  • Optimised vendor allocation decisions
  • More robust vendor management processes

"Drewry's thorough analysis and practical recommendations enabled us to adjust our internal organisation to the 'new normal' in liner shipping. Our international supply chain has become more resilient and we have improved the accuracy of our customer promises in a context of reducing liner shipping network performance."

Senior Director Global Logistics – Multinational US exporter

Carrier Performance Management

Our new carrier performance management services help shippers/BCOs adapt to the new market paradigm. Let us guide and advise you on a service delivery programme that meets the network profile, needs and service level expectations of your organisation.

Key Contacts

Chantal McRoberts

Chantal McRoberts

Head of Advisory, Drewry Supply Chain Advisors
Stijn Rubens

Stijn Rubens

Senior Advisor, Supply Chain Advisors

Recent News

Drewry and Freightender partner to bring all-in-one ocean freight procurement e-solution to medium sized shippers

Drewry and Freightender announce they have entered a value-add partnership, combining Drewry’s industry leading ocean freight cost benchmarking and procurement support services with Freightender’s cloud-based, next generation procurement technology platform.

Drewry extends spot market ocean freight rate service coverage and Benchmarking Club participation numbers

Drewry is pleased to announce a series of enhancements to its spot market and contract ocean freight rate benchmarking services and new participation milestones in its flagship, ocean freight cost comparison service, Benchmarking Club.

Recent Projects

Standardised KPI / QBR program implementation

Feb 21: A global food manufacturer was seeking to create a central contract management business unit, and standardise logistics contracts and logistic service provider management (LSP) in Northern Europe, initially across 8 LSPs.

Assisting with identifying Carrier KPI’s and target setting

Feb 21: The client contacted Drewry for advice regarding which KPIs and target values to set their shipping line providers as part of the RFP process.
Working with 5 of the top 10 global retailers (Dec 2020 - National Retail Federation)
The first independent consultancy to publish liner schedule reliability rankings in 2005
Access to an exclusive ocean freight cost benchmarking club comparing costs on over 14 million teu of freight for more than US$ 27bn of freight spend.
We were the first to publish benchmark container spot market freight rates in 2006.